We understand that clients with long term conditions live with, and manage them, on a daily basis. They are experts by experience and more often than not the best judge of what support they need.

Meeting the needs of clients – and putting power into their hands – starts even before they see the physiotherapist. It starts with access, we ensure the client can self-refer or be referred to our service via email or telephone 24 hours a day 7 days a week.

We empower clients to be active participants in decisions about their care and treatment, as opposed to passive recipients. We will work in partnership with clients to achieve their goals.

We empower clients with the knowledge and skills required to play an active role in their treatment. Through education we aim to help clients avoid becoming dependent on physiotherapists and other health care professionals should they encounter movement or other health related obstacles in the future.